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CASE STUDY
Learn how Forge revolutionized their workflow and outpaced competitors by utilizing Conduit Tech.
ABOUT THE COMPANY
Forge is a modern skilled trades company focused on training and placing top talent in HVAC and other high-demand trades. When building out their HVAC offering, Forge has leaned into the importance of precision, efficiency, and customer trust. With Conduit Tech, they found a tool that could support both field performance and credibility with homeowners. The result has been better installs, stronger sales conversations, and improved operational alignment.
over 200
Scanned Homes
over 100
Sold HVAC Systems
30 minute
Reduction in Load Calculation Time
CASE STUDY VIDEO
“If you took Conduit away from me, I wouldn’t feel nearly as confident. This tool gives you instant credibility with the homeowner and helps you size equipment the right way. There’s no better way to do the job.”
THE CHALLENGE
At Forge the team understood that accurate equipment sizing would be foundational to delivering high-quality installations. Success in this market depends on trust, and trust is built on doing the job right the first time. Relying on rules of thumb or rough measurements wouldn’t cut it. Incorrect sizing leads to performance issues, comfort complaints, moisture problems, and costly callbacks. Investing in design was key to Forge's mission to deliver excellence from training to installation.
THE SOLUTION
Forge integrated Conduit Tech into its sales and scoping workflow. Field reps began using Conduit to scan homes on site and generate accurate load calculations using real-time data. With Conduit's 3D modeling capabilities, reps could create detailed visuals of the home during the scan and make the sizing conversation more tangible for homeowners. Instead of explaining complex HVAC concepts in abstract terms, Forge’s reps could point to a full rendering of the home and walk through room-by-room decisions. Customers understood what they were buying, why it was recommended, and how it would be installed.
Discover how Conduit Tech’s LiDAR-powered platform can help you close more deals, impress clients, and stay ahead of the competition.
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